HubSpot CMS Hub User Management

User Management

Manage how administrators, editors, and service accounts access HubSpot CMS Hub. Use this hub to track onboarding steps, permission changes, and deprovisioning tasks.

Access Requests at a Glance

• Add User Access documents how to onboard new users or service accounts into HubSpot CMS Hub.
• Update Access & Roles records role changes, environment switches, or new capabilities.
• Remove User Access covers sunsetting credentials and archiving audit evidence.

Roles to Maintain

• List platform roles (administrators, editors, contributors, developers) and when each persona needs them.
• Note MFA, SSO, or IP restrictions tied to sensitive roles.
• Identify owners responsible for quarterly access reviews.

Governance Checklist

• Store exports of user lists or audit logs after every change.
• Track where secrets or backup codes live and who can retrieve them.
• Confirm offboarding steps for temporary accounts, agencies, or vendors.