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Add a User to Mixpanel

Follow these steps to grant the collaborator access to your Mixpanel organization.

Prerequisites

  • Identify the organization and list of projects the collaborator should access.
  • Determine the required organization role (Admin vs. Member) and project roles (Admin, Analyst, Viewer).
  • If SSO/SCIM is enabled, ensure the user is provisioned in your identity provider.
  • Confirm you have Org Admin rights.

Invite the Service Account

  1. Log into Mixpanel and open Organization Settings → Members.
  2. Click Invite Members and enter the collaborator’s service account email.
  3. Choose the appropriate Organization Role. Select Admin if the collaborator will manage billing or SSO, otherwise Member.
  4. Under Project Access, select each project and assign the correct role (Admin for implementation, Analyst for reporting, Viewer for read-only).
  5. Send the invite and document the request number in your IAM tracker.

After Inviting

  • Monitor the pending invitation until the collaborator accepts.
  • Share any MFA, VPN, or login policies with the collaborator.
  • Update your access log with the invitation details and role assignments.

Troubleshooting

  • Invite not received: Allowlist @mixpanel.com and resend.
  • SSO enforced: Ensure the user is mapped to a Mixpanel role through your IdP before logging in.
  • Need temporary access: Set a reminder to remove or downgrade the account at the end of the engagement.